Pinnaca has developed a comprehensive portfolio of services designed to support global partners and enterprises. These services cover a wide range of visual communication technologies and offers customers with 24/7 always on support anywhere in the world.

Whether you need support for a multi continent video estate of hundreds of rooms, or a network evaluation to determine the correct bandwidth expansion and plan, Pinnaca has a solution for you. We offer Managed Services which include proactive monitoring of video room and related assets, Professional services that include network consulting and design, collaboration recommendations and implementations, AVaaS ( Audio Visual as a Service) solution that allow you to acquire new technologies as opex not capex. Pinnaca offers various modular components and ways to consume services in case you only need 24/7 incident management or help desk support.

Pinnaca’s Tier 1-3 Global Help Desk services provide you with a real partner to ensure your visual communication assets are always on and operational. We understand no one uses new technology without proper training, and our world class virtual and in person end user adoption and training modules get your people up to speed quickly and using the new technology like a pro.

Got a service issue you need help with – ask Pinnaca how to resolve it quickly and affordably.