ALL ABOUT PINNACA
Since 2000, Pinnaca has been providing services supporting an array of current and next generation visual collaboration platforms. Our strategy is to offer our partners and customers a set of visual communication and collaboration services, accessible anywhere, anytime, that satisfy today’s business requirements, but also have a vision for the future.
Our strong partnerships with A/V equipment manufacturers, network carriers and systems integrators enable us to extend our common goal of providing a best in class customer experience to the market. This, coupled with a continued focus on innovation and an open API architecture, allows us to provide real value into our customers’ eco-systems and workflows.
Pinnaca has built a go-to-market service model and architecture in a modular construction to allow customers to easily subscribe to a set of services that align with their expectations.
The core service offering is focused on providing an excellent customer service experience while providing clients with real added value in productivity improvement, efficiencies of scale, sales conversions, lower cost bases, and the ability to service customers 24 hours a day.
The Pinnaca go-to-market business model is built to scale and grow at a pace that aligns with our customer’s growth. Our goal is to maintain a leadership position in the global marketplace through innovative solutions and partnerships, allowing our customers to select the most appropriate long- term solution that is right for their business.
Passionate individuals from around the globe have come together over the past two decades to help change the way the world communicates.
The video collaboration market and technology is continuously evolving. Video communications have been around for years, but now, it’s at the top of every company’s agenda; it’s here to stay. To ensure communications objectives are met, companies need to partner with a trusted advisor. Because today, visual communications are a requirement to help companies succeed.
That’s where Pinnaca comes in… Since the earliest days of video conferencing, we have focused on the needs of our customers, delivering best-in-class video collaboration solutions. Utilizing an infrastructure that interconnects companies across the globe and when we say “customer experience,” we mean it.
Our unmatched, experienced global team and world-class customer support centres will be with you on every step of your visual communications journey and will keep you at the forefront as technology advances.
Pinnaca has a consistent record of moving customers from a 25% adoption rate, to over the 75% mark by continuously integrating video as a mission-critical business application. We have the expertise to make your strategic business initiatives a success!